Warranty Claim 1 Contact Details2 Purchase Details3 Caravan Information4 Claim Information5 Images Full Name*Full Name First Last Please enter your contact name as it appears on your Invoice from MDCEmail Address*Please use the same email that appears on your MDC Invoice Contact Phone Number*Address*Suburb*State*QueenslandNew South WalesACTVictoriaTasmaniaSouth AustraliaWestern AustraliaNorthern TerritoryPostcode*Terms and Conditions* I agree I agree to the Warranty Terms and Conditions. I also accept that MDC is not able to accept responsibility for personal items within a trailer that is in warranty repairs. Personal items also inhibit our ability to effectively conduct repairs. Please ensure all personal items are removed prior to returning your trailer/caravan for inspection or repair. I Purchased*Brand NewEx DemoSecond HandWhich MDC Showroom did you acquire it?*Brisbane ShowroomCairns showroomTownsville ShowroomSydney ShowroomNewcastle ShowrromKilsyth ShowrromNorth Geelong ShowroomAdelaide ShowroomKenwick ShowroomWangara ShowroomFactory Seconds, Ex-Demonstration and Damaged Goods From time to time, MDC may offer for sale items deemed to be "factory seconds", "ex-demonstration", or "damaged". Any items sold as "factory seconds", "ex-demonstration" or " damaged" items are sold on an "as is" basis. There are no warranties, refunds, credits, exchanges or similar associated with such items. In the sale of such items, MDC will attempt to provide all relevant information regarding the item, including faults, defects, or similar, however, there may be instances where minor defects or imperfections have been overlooked. This is PURELY UNINTENTIONAL and in no way alters the nature of the sale. Due to the nature of such items, i.e being "ex-demonstration", "factory seconds" or "damaged", it is reasonable to expect that some imperfections or flaws may exist even where it is not initially apparent. By purchasing such an item, you have agreed to this statement in full and accepted that there are no warranties implied or expressed. Vehicle Identification Number (VIN)*Your VIN number will look something like this. 6KSMDCTRLHC001234Invoice Number*Your invoice number is printed at the top of your Invoice and will look something like this ABDC1234-1Date of Purchase* Trailer Handover Date* Please enter the date at which you collected your trailer.What Model is your Caravan/Camper Trailer??*Semi Off-Road/TravellerOffroad DeluxeExtreme ExplorerGAL ExtremeTrooperT-BOXT-BOX EliteStepthroughJackson Rear FoldJackson Forward FoldExplorer RFVoyager Rear FoldCruizerCruizer High SideCruizer SlideExplorer FFVenturerVenturer Cape York EditionRobson XTTNomadXT-10XT-10 DBXT-14XT-12XT-12 DBXT-12 HRXT15-HRXT15-PTXT-17XT-17TXT-17 HRTXT-22 HRT How does your claim affect the caravan/camper trailer?Canvas (examples: Manufacturer, materials, user error)Trailer bodyElectricsChassis / Suspension / BrakesPlumbing / GasOK So You Have a Few Things Missing: Have you tried the following: Have you Checked Every Compartment for your Missing Component? Have you Check Under the Bed - Often Floors and Canvas are Shipped Under the Matteress to keep them Flat? If you are Missing Spreader Poles - Did you purchase them? (Spreader Poles are an extra than can be purchased separately.) If so, continue and enter your problem details below:Tell us your LOCATION and what exactly has happened.Obviously we like camping as much as you do. So if your Claim is Urgent, and your trip/holiday is interrupted we would like to know from you what we can realistically do in your eyes to get you back on the road ASAP.Tell exactly what your claim is about*For faster processing, please use bullet points. Images Drop files here or Please upload applicable images that support your warranty claim.