We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
MDC recognises the importance of protecting the privacy of personally identifiable
information collected about our customers. For the purposes of this Privacy Statement, the
word customers, includes visitors to our web sites, subscribers to and users of our services,
purchasers of our products and advertising customers.
We are bound by the National Privacy Principles in the Privacy Act 1988 (Cth) in
relation to the handling of personal information. Where appropriate we will handle personal
information relying on the media exemption (but complying with the Australian Press
Council Privacy Standards), related bodies corporate exemption and the employee exemption
in the Privacy Act.
We collect personal information when we provide our services to you. Generally we will tell
you why we are collecting information when we collect it and how we plan to use it or these
things will be obvious when we collect the information. We usually collect personal
information directly from you although sometimes we may use agents or service providers to
do this for us. We may also acquire lists from other sources, both from other companies and
from other public documents.
USE OF INFORMATION
We usually collect personal information such as your name, address, telephone number.
When you are online, we collect information regarding the pages within our network which
you visit and what you click on. As a general rule we do not collect sensitive information.
However, if we do, it will usually be for the purposes of providing our goods or services and
if the law requires us to, we will seek your consent to collect it.
We use your information to provide our services to you, to fulfil administrative functions
associated with these services, for example for billing purposes, to enter into contracts with
you or third parties and for marketing and client relationship purposes. Any information that
we collect in relation to your credit or debit card details is not kept by us after we use it. We
do pass this information on to our financial institution and to our bill payment systems
provider to deal with your credit or debit card in order to process your information for the
purposes of payment to us for your purchase of our subscriptions and/or our products. We
direct you to PayPal for you to view their privacy statement.
We may share your information with other companies which are related to Roo Systems,
within and outside of Australia. We may also use your personally identifiable information to
assist us in improving our products and services and we may also be in touch to let you know
about goods, services, or promotions that may interest you. When we collect your
information, we will give you the ability to indicate that you do not want us to use your
personal information for disclosed secondary purposes.
At any time, you may notify us of your preference on this issue by contacting our privacy
officer as set out at the end of this document. Please allow a reasonable time for your
preference to be implemented
USE BY THIRD PARTIES
MDC may disclose your information to its service providers and contractors from time
to time in Australia or overseas to help us to provide and market our goods and services to
you. If we do this we generally require these parties to protect your information in the same
way we do.
USE OF AGGRAGATE DATA
We may collect certain non-personal information to optimise our goods and services
including our Web pages for your computer (e.g., the identity of your Internet browser, the
type of operating system you use, your IP address and the domain name of your Internet
service provider). We may use such non-personal information for internal purposes, including
but not limited to improving the content of our sites.
MDC may use personally identifiable information in aggregate form to improve our
goods and services including our Web sites and make them more responsive to the needs of
our customers. This statistical compilation and analysis of information may also be used by
Market Direct or provided to others as a summary report for marketing, advertising or research
MDC strives to ensure the security, integrity and privacy of personally identifiable
information of our customers. We use a variety of physical and electronic security measures
including restricting physical access to our offices and firewalls and secure databases to keep
personal information secure from misuse, loss or unauthorised use or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
ACCESS TO PERSONAL INFORMATION
You have a right to access most personal information we hold about you and if we deny
access in some circumstances we will tell you why. To request access, please contact our
privacy office as set out at the end of this document.
Any information posted on bulletin boards and/or communicated in chat areas becomes
public information. While MDC strives to protect and respect your privacy, we cannot
guarantee the security of any information you disclose in a chat room or bulletin board.
Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping
purposes. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to
track usage patterns and to compile data that can help us improve our content and target
simple procedure in most browsers that allows you to deny or accept the Cookie feature. But
you should note that Cookies may be necessary to provide you with features such as
merchandise transactions or registered services.
ONLINE LINKS TO THIRD PARTY AND CO-BRANDED SITES
MDC may establish relationships with business partners that allow visitors to our
Internet sites to link directly to sites operated by these partners. Some of these sites may be
“co-branded” with our logo; however, these sites may not be operated or maintained by or on
our behalf. These sites may collect personal information from you that may be shared with
us. This Privacy Statement will apply to any personal information we obtain in this manner.
MDC is not responsible for the content or practices of Web sites operated by third
parties that are linked to our sites. These links are meant for the user’s convenience only.
Links to third party sites do not constitute sponsorship, endorsement or approval by
MDC of the content, policies or practices of those third party sites. Once you have left
WHAT YOU SHOULD KNOW ABOUT INTERNET PRIVACY
Remember to close your browser when you have finished your user session. This is to ensure
that others cannot access your personal information and correspondence if you share a
computer with someone else or are using a computer in a public place like a library or
Internet café. You as an individual are responsible for the security of and access to your own
Whenever you voluntarily disclose personal information over the Internet, this information
can be collected and used by others. In short, if you post personal information in publicly
accessible online forums, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your username and
passwords and any account information. Please be careful and responsible whenever you are
using the Internet.
FOR MORE INFORMATION
Please contact our Privacy Officer to ask for access to your information or if you have a
complaint concerning your information privacy or if you would like more information about
our approach to privacy.
Ph: 1300 494 494
Email: [email protected]
PO Box 207 Coopers Plains QLD 4108